Home · AI Call Center AI phone answering UAE · Arabic and English

The AI call center that never closes.

AI phone answering, multilingual conversations and connected follow-up across every channel. EVA supports your team during working hours and runs autonomously after hours.

Prefer a guided path? Book a workflow demo · Try EVA live

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24/7 coverage 70+ languages and dialects Keep your number and EMR A human can take over any call
08:00 — 20:00 · Clinic hours EVA Assist Overflow answered, warm transfers ready, your team stays on the desk.
20:00 — 08:00 · After hours EVA Autonomous Answers, books, confirms and escalates anything urgent to a human.

One system · handover at 20:00 and 08:00 · nothing rolls to voicemail

ConcurrencyOne call or fifty at once
RoutingRight doctor, branch and calendar
EscalationUrgent cases to your on-call team
Owner visibilityEvery call transcribed and tagged
One AI call center

One AI call center. Every conversation connected.

TalkRight combines AI phone answering in the UAE with 24/7 coverage and one workflow across phone, WhatsApp, SMS and email. For clinics and healthcare groups, EVA keeps your existing numbers and EMR processes while covering routine calls, overflow and after-hours demand.

01 · LanguageArabic and English

Natural multilingual handling, with support for 70+ languages and dialects.

02 · DeploymentKeep your number

Layer EVA onto existing telephony, or ask TalkRight to scope the phone foundation.

03 · ContinuityOne conversation

Calls, WhatsApp and follow-up remain connected instead of becoming separate inboxes.

04 · SpecializationBuilt around healthcare

Clinic workflows, EMR handoff and multi-branch routing are core deployment strengths.

Explore EVA as an AI receptionist, review clinic workflows, or try EVA live.

Coverage timeline · 24/7/365

Support by day. Full automation by night.

Your front desk stays in charge during clinic hours, and EVA keeps answering when the lights go off — so no patient reaches an empty reception.

08:00 — 20:00 · Clinic hours EVA Assist supports the team. From 20:00, EVA Autonomous runs the front desk alone.

EVA Assist · clinic hours

A co-pilot that makes your reception and call-center team faster, calmer and better informed — without changing how they work.
  • Smart overflow — answers call 2, 3 and 4 so nothing rolls to voicemail
  • Warm transfer with full transcript and patient file on screen
  • Live insights: peak times, repeat asks and language mix
  • A human approves every EMR write — your staff stay in control
Reception desk · live cue
"Sarah, Ms. Al-Mansouri on line 2 — wants to move Thursday. Her file's open, she prefers Arabic."
Overflow answered · warm transfer ready · staff approves the change

EVA Autonomous · after hours

A full AI call center that runs the front desk end-to-end across every channel — with the reliability your patients expect.
  • 24/7/365 operation — nights, weekends, public holidays, lunch breaks
  • Books straight into your EMR, confirmation sent before the patient hangs up
  • Scales with you — one call or fifty at once, same reliability
  • Full transcripts, audit trail and smart escalation for emergencies
24/7Coverage, including weekends and UAE public holidays
Sample

See deployment options →

Why TalkRight

Your team + EVA beats every other option.

How a human-only front desk, a generic AI tool and TalkRight compare on the things that actually matter to a clinic.

Capability
Human team only
Generic AI tool
Team + EVA
24/7 / after-hours coverage
Clinic hours
Varies
Always on
70+ languages & dialects
Staff-dependent
Few, MSA only
70+
Handles peak-hour overflow
One at a time
Parallel
Unlimited parallel
Writes bookings to your EMR
Manual
Webhook only
Native, with approval
Recognises returning patients
If they remember
No
By number
UAE-hosted deployment
Local / on-prem
Varies
Azure UAE North option
Keeps your team in control
Yes
Black box
Human-in-the-loop

Designed for clinics such as dental, dermatology, IVF and multi-speciality groups.

FAQ · AI call center UAE

Common questions from UAE clinics.

What is an AI call center for UAE clinics?

An AI call center for UAE clinics answers patient calls and messages around the clock — booking appointments, recovering missed calls, sending reminders and handling reschedules — in Arabic and English, across phone, WhatsApp, SMS and email. TalkRight runs this on top of your existing number and EMR, so there's nothing to rip out.

How does EVA Assist support clinic teams during working hours?

EVA Assist sits next to your reception team: it picks up overflow calls, drafts replies, searches the EMR, and confirms appointments — so your staff handle fewer routine calls and more in-clinic patients. See the use cases for booking, follow-up and triage.

Can EVA run the front desk after hours?

Yes. EVA Autonomous covers nights, weekends and UAE public holidays end-to-end — answering, booking, confirming and following up — with full transparency back to your team in the morning. After-hours clinic answering is included by default.

Does EVA handle phone, WhatsApp, SMS and email together?

Yes. EVA treats phone, WhatsApp, SMS and email as one patient conversation — not four. A patient can call, then continue on WhatsApp and confirm by SMS without repeating themselves. See clinic workflows.

Can TalkRight work with our existing EMR and phone number?

Non-disruptive deployment is the default. Keep your UAE landline or mobile number, keep your EMR, and we layer EVA on top. EMR integration covers booking, patient lookup and clinical handoff.

Does EVA support Arabic and English patient communication?

Yes. EVA speaks Arabic and English natively for UAE patients, and supports 70+ additional languages for multilingual intake. Tone, dialect and clinical vocabulary are tuned per clinic.

See pricing →

Run your front desk around the clock.

See EVA Assist and Autonomous handle a real call flow on a 20-minute demo. Keep your EMR, keep your number.

Prefer a guided path? Book a workflow demo · WhatsApp TalkRight