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The AI call center that never closes.

AI phone answering, multilingual conversations and connected follow-up across every channel. EVA supports your team during working hours and runs autonomously after hours.

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AI phone answering UAE · Arabic and English

One AI call center. Every conversation connected.

TalkRight combines AI phone answering in the UAE with 24/7 coverage and one workflow across phone, WhatsApp, SMS and email. For clinics and healthcare groups, EVA keeps your existing numbers and EMR processes while covering routine calls, overflow and after-hours demand.

01 · Language

Arabic and English

Natural multilingual handling, with support for 70+ languages and dialects.

02 · Deployment

Keep your number

Layer EVA onto existing telephony, or ask TalkRight to scope the phone foundation.

03 · Continuity

One conversation

Calls, WhatsApp and follow-up remain connected instead of becoming separate inboxes.

04 · Specialization

Built around healthcare

Clinic workflows, EMR handoff and multi-branch routing are core deployment strengths.

Explore EVA as an AI receptionist, review clinic workflows, or try EVA live.

Coverage timeline · 24/7/365 Always on
08:00 — 20:00 · CLINIC HOURS

EVA Assist · co-pilot

Your front desk stays in charge. EVA picks up the second call, the WhatsApp queue and the after-lunch surge — so nothing rolls to voicemail.

OverflowWarm transferLive contextStaff approves writes
Hand-off20:00
20:00 — 08:00 · AFTER HOURS · WEEKENDS

EVA Autonomous · the night shift

Lights off at the clinic, but every patient still gets an instant pickup in their language, with a confirmed booking before they hang up.

Books to EMRReschedulesTriages urgentOn-call escalation
Two modes · one platform

Support by day. Full automation by night.

Mode 01 · Clinic hours

EVA Assist

A co-pilot that makes your reception and call-center team faster, calmer and better informed — without changing how they work.

"Sarah, Ms. Al-Mansouri on line 2 — wants to move Thursday. Her file's open, she prefers Arabic."
  • Smart overflow. Answers call 2, 3 and 4 so nothing rolls to voicemail.
  • Warm transfer with context. Full transcript and patient file already on screen.
  • Live insights. Peak times, repeat asks and language mix your team can act on.
  • Human approves every EMR write. Your staff stay in control.
Built around your clinic-hour workflow
See EVA Assist →
Mode 02 · After hours · enterprise

EVA Autonomous

A full AI call center that runs the front desk end-to-end across every channel — with the reliability your patients expect.

"Reliable. Trustworthy. Non-disruptive. Every booking, every patient, every time."
24/7Coverage
ParallelPeak handling
OneConnected workflow
  • 24/7/365 operation. Nights, weekends, public holidays, lunch breaks — never a missed call.
  • Books straight into your EMR. Confirmation sent before the patient hangs up.
  • Scales with you. One call or fifty at once — same reliability, same pricing model.
  • Trustworthy by design. Full transcripts, audit trail, smart escalation for emergencies.
Built for after-hours and end-to-end coverage
See EVA Autonomous →
Why TalkRight

Your team + EVA beats every other option.

How a human-only front desk, a generic AI tool and TalkRight compare on the things that actually matter to a clinic.

Capability
Human team only
Generic AI tool
Team + EVA
24/7 / after-hours coverage
Clinic hours
Varies
Always on
70+ languages & dialects
Staff-dependent
Few, MSA only
70+
Handles peak-hour overflow
One at a time
Parallel
Unlimited parallel
Writes bookings to your EMR
Manual
Webhook only
Native, with approval
Recognises returning patients
If they remember
No
By number
UAE-hosted deployment
Local / on-prem
Varies
Azure UAE North option
Keeps your team in control
Yes
Black box
Human-in-the-loop

Designed for clinics such as dental, dermatology, IVF and multi-speciality groups.

FAQ · AI call center UAE

Common questions from UAE clinics.

What is an AI call center for UAE clinics?

An AI call center for UAE clinics answers patient calls and messages around the clock — booking appointments, recovering missed calls, sending reminders and handling reschedules — in Arabic and English, across phone, WhatsApp, SMS and email. TalkRight runs this on top of your existing number and EMR, so there's nothing to rip out.

How does EVA Assist support clinic teams during working hours?

EVA Assist sits next to your reception team: it picks up overflow calls, drafts replies, searches the EMR, and confirms appointments — so your staff handle fewer routine calls and more in-clinic patients. See the use cases for booking, follow-up and triage.

Can EVA run the front desk after hours?

Yes. EVA Autonomous covers nights, weekends and UAE public holidays end-to-end — answering, booking, confirming and following up — with full transparency back to your team in the morning. After-hours clinic answering is included by default.

Does EVA handle phone, WhatsApp, SMS and email together?

Yes. EVA treats phone, WhatsApp, SMS and email as one patient conversation — not four. A patient can call, then continue on WhatsApp and confirm by SMS without repeating themselves. See clinic workflows.

Can TalkRight work with our existing EMR and phone number?

Non-disruptive deployment is the default. Keep your UAE landline or mobile number, keep your EMR, and we layer EVA on top. EMR integration covers booking, patient lookup and clinical handoff.

Does EVA support Arabic and English patient communication?

Yes. EVA speaks Arabic and English natively for UAE patients, and supports 70+ additional languages for multilingual intake. Tone, dialect and clinical vocabulary are tuned per clinic.

See pricing

Guided live demonstration

Run your front desk around the clock.

See EVA Assist and Autonomous handle a real call flow on a 20-minute demo. Keep your EMR, keep your number.