The workflow that makes your front desk more effective.
TalkRight doesn't replace your team — it removes the work that drags them down. Recover missed calls, cut no-shows, and run one connected patient workflow across phone, WhatsApp, SMS and email, custom-curated for your clinic.
Prefer a guided path? Book a workflow demo · See the call center
One connected loop — no dropped handoffs.
Every patient interaction flows through the same path, whether it starts on a phone call at 2am or a WhatsApp message during clinic hours.
Patient contact to the next visit.
The same loop runs every day: the call is answered, the booking is recorded, the visit is tagged, the follow-up goes out at the right moment, and the owner sees the outcome.
Patient contact
A call or WhatsApp message starts the conversation — peak hour, after hours or overnight. EVA answers on the first ring instead of sending the patient to voicemail.
Meet EVA →- Service
- Dental Cleaning
- Patient
- Sara Al Mansoori
- Doctor
- Dr. Lina · Operatory 2
Booking recorded
Right doctor, right time, right service. The appointment is written into the clinic schedule the moment the conversation ends, and the patient gets a confirmation on WhatsApp.
How EMR integration works →Service delivered, then the timer runs
Reception tags what was actually done at the visit. Every service carries its own return interval — 45 days, 6 weeks, 6 months — so the follow-up clock starts from the treatment, not from guesswork.
Correctly timed WhatsApp follow-up
A pre-approved message goes out at the right moment, in the patient's own language, with one-tap reschedule. It stops automatically if they already rebooked, and STOP is always respected.
WhatsApp appointment booking →Recall and next visit
The visit most clinics never see — the one nobody remembered to ask for — is already in the diary, with a name, a time and a doctor next to it. Freed slots back-fill from your waitlist.
Welcome back, Sara 👋
Ready to book your next visit?
Book againFri, 13 Nov 2026 · 09:30
Dental Cleaning · Dr. Lina
The repetitive work, handled.
Every step of the loop is backed by a workflow your team can see, review and change.
Missed-call recovery
Every unanswered call is picked up by EVA or followed up automatically — peak-hour, after-hours and overnight calls stop becoming lost patients.
Reminders that cut no-shows
Automated, multi-channel reminders in the patient's own language, with one-tap reschedule — so fewer chairs sit empty.
Reschedules & cancellations
Patients move appointments themselves over WhatsApp or by voice; freed slots back-fill from your waitlist automatically.
Multi-channel follow-up
Confirmations, pre-visit instructions and post-visit check-ins flow across phone, WhatsApp, SMS and email — one thread, one context.
Custom-curated rules
Your doctors, hours, services, escalation paths and policies — mapped to EVA and tuned to how your clinic actually runs.
Owner insights
Every call transcribed and tagged: peak times, dropped reasons, repeat asks and language mix your team can act on weekly.
Every workflow ends in one clear view.
Cost-effective by design — recovered bookings help offset the platform. No extra hiring, no training burden, after-hours demand captured.
Not just another AI bolt-on — a custom-curated, adaptable workflow that cares about your patients, your clinic, and your staff.
Explore the use cases behind each step, see how it is configured by clinic type, or review EMR integration and security.
See your workflow, running itself.
We map your current call flow to EVA and show it live on a guided demonstration. Keep your EMR, keep your number.
Prefer a guided path? Book a workflow demo · WhatsApp TalkRight