From the first booking call to the post-visit follow-up, EVA covers the moments that decide whether a patient books, shows up, and comes back.
Prefer a guided path? Book a workflow demo · See the workflow
Organised by the job to be done — not by clinic type. For configuration by speciality, see industries.
Every inbound call picked up on the first ring, in the patient's language, instead of ringing out to voicemail.
Nights, weekends and public holidays — every call answered instead of going to voicemail.
Creates and confirms appointments directly in your schedule, offering the right slots by doctor and service.
Unanswered calls are picked up or followed up automatically, turning lost calls into booked patients.
Timely reminders with one-tap reschedule cut no-shows and back-fill freed slots from your waitlist.
Confirmations, reminders and questions handled in chat — where UAE patients actually reply.
Greets, understands and books each patient in their own language across 70+ languages and dialects.
Routes urgent cases to your on-call team with full context; everything else is handled cleanly by EVA.
Parking, insurance partners, hours, pricing and directions answered like a local receptionist — and every call transcribed, tagged and reported to the owner.
In the UAE, WhatsApp is often the patient's first move. EVA runs patient communication automation on WhatsApp — from the first inbound message to a confirmed slot in your EMR, plus reminders, reschedules and post-visit follow-up in the same thread. Arabic and English by default, with clean handoff to your team only when needed. See WhatsApp appointment booking for UAE clinics for the full workflow, or how this connects to clinic workflows and the broader AI call center.
EVA reads intent, proposes available times by doctor and service, and confirms — without your team touching the chat.
Patients confirm or reschedule with one tap; cancellations free slots that EVA can re-offer to waitlisted patients.
When a case needs a human, EVA hands the full WhatsApp thread to your receptionist with context — no copy-paste, no missed details.
Tell us the calls you most want covered and we'll show EVA handle them on a guided demonstration. Keep your EMR, keep your number.
Prefer a guided path? Book a workflow demo · WhatsApp TalkRight