Everything your front desk does — handled.
From the first booking call to the post-visit follow-up, EVA covers the moments that decide whether a patient books, shows up, and comes back.
The calls and messages that can't be missed.
Appointment booking
Creates and confirms appointments directly in your schedule, offering the right slots by doctor and service.
After-hours answering
Nights, weekends and public holidays — every call answered instead of going to voicemail.
Missed-call recovery
Unanswered calls are picked up or followed up automatically, turning lost calls into booked patients.
WhatsApp follow-up
Confirmations, reminders and questions handled in chat — where UAE patients actually reply.
Multilingual intake
Greets and books each patient in their own language across 70+ languages and dialects.
Reminders & reschedules
Timely reminders with one-tap reschedule cut no-shows and back-fill freed slots.
Clinic questions
Parking, insurance partners, hours, pricing and directions — answered like a local receptionist.
Triage & escalation
Routes urgent cases to your on-call team with full context; everything else handled cleanly.
Post-visit & reviews
Check-ins and feedback requests after the visit, captured in the patient's language.
WhatsApp appointment booking, end-to-end.
In the UAE, WhatsApp is often the patient's first move. EVA runs patient communication automation on WhatsApp — from the first inbound message to a confirmed slot in your EMR, plus reminders, reschedules and post-visit follow-up in the same thread. Arabic and English by default, with clean handoff to your team only when needed. See WhatsApp appointment booking for UAE clinics for the full workflow, or how this connects to clinic workflows and the broader AI call center.
First inbound message → booked slot
EVA reads intent, proposes available times by doctor and service, and confirms — without your team touching the chat.
Confirm, reschedule, cancel
Patients confirm or reschedule with one tap; cancellations free slots that EVA can re-offer to waitlisted patients.
Clean handoff to your team
When a case needs a human, EVA hands the full WhatsApp thread to your receptionist with context — no copy-paste, no missed details.
Pick a use case — see it live.
Tell us the calls you most want covered and we'll show EVA handle them on a 20-minute demo. Keep your EMR, keep your number.