Meet EVA — the AI receptionist who already knows your patients.
EVA answers the moment a patient calls, recognises who they are, replies in their language, and handles the whole conversation — booking, rescheduling, answering questions — then hands off to your team only when a human is truly needed.
Watch the product film Try EVA live · +971 4 366 1987 →next appt · Mon 28 Apr · Dr. Haddad
She doesn't just answer. She understands.
EVA brings the judgement of an experienced receptionist to every call — recognising patients, reading intent, and acting on it.
Recognises the caller
Matches the number to your patient record before the first ring ends — no "can I take your name?".
Answers in their language
Detects and replies in 70+ languages and dialects, then remembers each patient's preference for next time.
Knows their appointments
References upcoming visits proactively and offers the right slots from your live schedule.
Remembers context
Carries history across calls and channels, so patients never have to repeat themselves.
Escalates cleanly
Hands complex or urgent calls to your team with the full transcript and patient file already on screen.
Configured per clinic
Knows your doctors, hours, services, insurance partners, parking and policies — answered like a local.
Every patient answered in their own language.
EVA detects the caller's language automatically and replies in a natural voice chosen for it — then remembers their preference. Gulf and Emirati Arabic on by default, so Arabic and English AI reception run with the same voice and memory across phone and WhatsApp — including WhatsApp appointment booking. Try it on the EVA live UAE demo line.
- 70+ languages & dialects, switched mid-call
- Remembers each patient's preferred language
- A calm, natural voice for every language
The AI communication layer for UAE clinics — not another chatbot.
Generic AI receptionists answer calls. WhatsApp bots handle chat. Call-center software routes conversations. TalkRight EVA completes the clinic communication workflow end-to-end — phone, WhatsApp, SMS, email, appointment booking, reminders, missed-call recovery, EMR workflows, staff handoff, owner visibility, Arabic and English, plus 70+ languages — in one system.
Answers calls
Voice pickup only.
- Phone answering
- Limited language coverage
- No WhatsApp / SMS / email
- Rarely writes back to your EMR
Handles chat
One channel, one flow.
- Scripted WhatsApp replies
- No phone or call recovery
- No unified patient context
- Owner visibility is thin
Routes conversations
Moves calls between humans.
- Queues, IVR, transfers
- Still needs staff on every call
- No AI booking or intake
- No native Arabic/English AI
Completes the clinic communication workflow
Phone + WhatsApp + SMS + email, booking, reminders, missed-call recovery, EMR workflows, staff handoff, owner visibility — one system.
- Phone, WhatsApp, SMS & email as one conversation
- Appointment booking, reminders & reschedules
- Missed-call recovery on WhatsApp & SMS
- EMR workflows & clean staff handoff
- Arabic & English natively, 70+ languages total
- Owner dashboard: calls, bookings, escalations
One AI communication layer for UAE clinics — phone · WhatsApp · SMS · email · booking · reminders · EMR · handoff.
Bring us one real clinic workflow.
We'll show the call, patient context, booking, staff handoff, transcript and manager summary working together around your operation.